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25 SEPTEMBER 2013

It's time to kill the idea that Amazon is killing independent bookstores

"Big bookstores are the ones most affected by Amazon's dominance. Borders is long gone. Barnes and Noble isn't in the best health. And Waterstones in Britain has started selling Kindles. The reason? There is very little difference between big, impersonal chain stores selling books and a big, impersonal website selling books. Independent retailers, on the other hand, have a lot to offer that Amazon cannot: niche coffee, atmosphere, serendipitous discoverability of new titles and authors, recommendations from knowledgable staff, signings and events, to name a few."

(Leo Mirani, 24 September 2013, Quartz)

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TAGS

Amazon KindleAmazon.comambience • American Booksellers Association • Barnes and Noblebooksellersbookstores • Borders (bookshop) • boutique • boutique-publishing • chain storecoffee shopconsumer behaviourconsumptiondiscoverabilityeconomies of scale • Espresso Book Machine • eventsexperience creation • impersonal experience • in-store experienceindependent retailers • knowledgeable staff • market dominancemonopoly • Nate Hoffelder • niche market • obscure titles • recommended by the retailerself-publishingserendipitous discoverabilityserendipityshopping behaviour • signings • small businessesstumbling acrossunexpected gemsWaterstones

CONTRIBUTOR

Simon Perkins
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