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Which clippings match 'Intensities' keyword pg.1 of 1
14 NOVEMBER 2014

NHS Innovation Diffusion: digital tools and social movements

"There is innovation inside the NHS. But innovations tend to stay local, failing to be adopted by other healthcare organisations or diffusing very slowly. This challenge is well recognised. But what's the problem? Given the assembled talents and good intentions of NHS staff, how can the systemic sum of innovation be so much less than its parts?

The NHS is sometimes described in terms of it's hierarchical structure. For my purposes it's useful to describe the current NHS using the language of philosopher–activists Deleuze & Guattari. In their terms, the NHS is a striated space marked by linear boundaries, restricted to a particular plane of activity in the space of all possible potentials[1]. For Deleuze & Guattari, like Foucault before them, power does not simply operate as a pyramid but in myriad multifaceted directions and relationships. Foucault said 'One doesn't have a power which is only in the hands of one person who exercises it alone... it is a machine in which everyone is caught, those who exercise power as much as those over whom it is exercised.. it becomes a machinery that noone owns'[2]. The overall effect is an institutional environment that acts to tame energies it is a social machine that produces conformity. As Deleuze & Guattari would say, the NHS is highly codified, where a code is a pattern of repeated acts. Of course, there are many situations where this is desirable–an ICU emergency needs a practiced response. But it doesn't make for a system that diffuses innovation.

Anyone who's returned from an innovation workshop and tried to applied new ideas in their NHS workplace has experienced this striation. It's the overlap in particular experience of all the dynamics that limit change: lack of autonomy in a hierarchical structure, the expectations of colleagues, the time it takes to deliver your daily targets, the lack of incentive, the lack of peer support, lack of sense of entitlement to change the way things are done all of which can combine to deliver an experiential straitjacket which is an impersonal affect, a pattern across the system and one that stifles diffusion as effectively as individual innovation.

The alternative is a system marked by flows, connections and zones of intensity. In the abstract terminology of Deleuze & Guattari, an innovative system would include smooth as well as striated spaces. Smooth space is occupied by intensities and events, by the continuous variation of free action. The characteristic experience of smooth space is short term, up close, with no fixed points of reference. I will try to show how the combination of social movements and digital technologies could blend smooth space with the more rigid boundaries and caste structures of the NHS in a way that aids the spread of innovation."

(Dan McQuillan, 2011)

[1] Deleuze, Gilles and Félix Guattari (1980). A Thousand Plateaus. Trans. Brian Massumi. London and New York:Continuum, 2004.
[2] Foucault, Michel (1975). Discipline and Punish: the Birth of the Prison, New York: Random House.

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TAGS

2011 • a practiced response • an impersonal affect • change the way things are done • codified • conformityconnections • continuous variation • Dan McQuillan • diffusion • digital movements • digital technologiesevents • expectations of colleagues • experiential straitjacket • Felix Guattariflows • free action • Gilles Deleuze • healthcare organisations • hierarchical structure • ICU emergency • individual innovation • innovation diffusion • innovation workshop • innovative system • institutional environment • intensities • lack of autonomy • lack of incentive • limiting change • linear boundaries • local innovation • machinery • Michel Foucault • myriad multifaceted directions • myriad multifaceted relationships • NHS • no fixed points of reference • ownership • particular plane of activity • peer support • philosopher-activists • power • pyramid structure • sense of entitlement • short term • smooth spacesocial computing • social machine • social movements • spread innovation • striated space • striation • up close • zones of intensity

CONTRIBUTOR

Simon Perkins
11 DECEMBER 2013

Visceral Theory: Affect and Embodiment

"How can we think or write theory in the wake of poststructuralism? For a number of recent thinkers, one possible answer arrives in the often slippery category of affect, in the attempt to return theoretical attention not only to material conditions but specifically to the body and the intensities that traverse it. Such theorists are critical of the elevation of language over visceral, lived experience and interested in the ways that affects circulate publicly or are transmitted contagiously. 'The skin,' writes Brian Massumi, 'is faster than the word.' In different ways, they theorize affect–which they distinguish from emotion or feeling–as a per–personal and pre–linguistic entity about which they nonetheless attempt to speak. This class will constitute a joint experiment in how to think, write, and deploy the concept or concepts of affect. Readings will include selections from Baruch Spinoza, Sigmund Freud, Gilles Deleuze and Félix Guattari, Brian Massumi, Kathleen Stewart, Teresa Brennan, Lauren Berlant, Eve Kosofsky Sedgwick, and others. No prior reading will be assumed, but a willingness to struggle with and through nonlinear and experimental writing (both alone and with the group) will be an absolute necessity."

(Abby Kluchin)

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TAGS

Abby Kluchin • affect • affect theoryBaruch Spinozabody • Brian Massumi • differanceembodimentemotion • Eve Kosofsky Sedgwick • feelingFelix GuattariGilles Deleuzeintensities • Kathleen Stewart • Lauren Berlant • material conditions • per-personal entity • poststructuralism • pre-linguistic entity • Sigmund Freudskin • slippery category • Teresa Brennan • theorise affect • visceralvisceral experiencevisceral theory

CONTRIBUTOR

Liam Birtles
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