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Which clippings match 'End-users' keyword pg.1 of 1
20 AUGUST 2013

An improved method of studying the user/search process in user-system interactions

"A major 'user/search process' limitation identified by Kinsella and Bryant (1987) is the inability to isolate and characterise individual users of on–line systems in order to describe the pattern of their use. Users' perceptions of their searches are not recorded, transaction logs cannot measure the information needs that users' are unable to express in their search statements (input), and they cannot reflect users' satisfaction with search results (output). As Kurth states, '[the fact] that transaction logs are unable to address such cognitive aspects of on–line searching behaviour is a true limit of the methodology' (Kurth, 1993: 100). Supplementary research, such as questionnaires, protocol analysis and interviews, must be undertaken in order to build a fuller picture of searching behaviour, success and satisfaction."

(Griffiths, J. R., R. J. Hartley, et al., 2002)

Jillian R. Griffiths, R.J. Hartley and Jonathan P. Willson. (2002). "An improved method of studying user–system interaction by combining transaction log analysis and protocol analysis." Information Research 7(4).

TAGS

2002 • characterising users • cognitive actionsdata collectiondata gathering instruments • electronic information resources • end user studiesend-users • information needs • Information Research (journal) • information system evaluation • information-seeking • information-seeking behaviourinterview (research method) • Janet Kinsella • Jillian Griffiths • Jonathan Willson • limitations of quantitative methodologies • Martin Kurth • online systems • open access journalpatterns of usepeer-reviewed journal • Philip Bryant • protocol analysisqualitative dataquestionnaire • Richard Hartley • search and retrieval • search behaviour • search logging • search process • search results • search results satisfaction • search statements • searchersearching and browsing • searching behaviour • searching for information • success and satisfaction • supplementary research • system requirements • talk-aloud comments • think aloud (research method)transaction log analysis • transaction logging • transaction logging datatransaction logsusability testing • user search process • user-based evaluation • user-system interaction

CONTRIBUTOR

Simon Perkins
30 MAY 2011

Open Video Alliance: futuring participatory culture

"As internet video matures, we face a crossroads: will technology and public policy support a more participatory culture – one that encourages and enables free expression and broader cultural engagement? Will video be woven into the fabric of the open web? Or will online video become a glorified TV–on–demand service? Open Video is a movement to promote free expression and innovation in online video through open standards, open source, and sharing."

(Open Video Alliance)

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TAGS

authorshipbest practicesbottom-up innovationcensorship • centralised distribution • CODECcontent distributioncopyrightcultural engagementdecentralisationdigital cultureDIYend-usersfair usefilmmakersfree expressionfree speech • iCommons • internet video • interoperabilityinteroperable technologies • Kaltura • legality • media consolidation • online videoopen codecsopen sourceopen standardsopen video • Open Video Alliance • open video ecosystem • open video formatsopen webownershipparticipatory culture • Participatory Culture Foundation • proprietaryproprietary technologiespublic policyregulationremix culture • remixers • scriptiblesharingsocial normstechnical innovationtechnologists • TV-on-demand • video artistsvideo creation • video creators • Yale Internet Society Project • YouTubers • YT

CONTRIBUTOR

Simon Perkins
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